Privacy Policy

This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purposes of the Data Protection Act 1998 (the Act), the data controller is Layeredonline Ltd, Unit 3, Allen Mill, Allendale, Northumberland NE47 9EA.

 

What information we collect

You will be required to register with us to use certain features on the website and/or to receive the email service (together referred to as the Services). When you register, we will collect personal information about you (such as your email address). This data allows us to provide a personalised service to you. By registering, you agree to us accessing and collecting such personal information about you. We will create an account for your use of the Services based on the information you give (an Account).

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Other information we may store includes details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.

 

How we store and proccess your information

For technical, analytic and processing reasons only, information we collect may be transferred to, stored and processed by our service providers or other reputable third party organisations, some of which may be situated outside the European Economic Area “EEA”. In addition, if you use our Services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those Services. None of these third parties will have any right to use the information other than to provide technical, analytic or data processing services for us in accordance with this Privacy Policy. By using the Services, you agree to the collection, transfer, storage or processing of information about you for these purposes.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 1,000 users have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target.

 

How your information is used

We will use the information you provide to us in one or more of the following ways only:

  • to monitor, develop and improve the Services and your use of the Services;
  • to assist in and administer the provision of Services to you (eg, to despatch emails to you, or to notify you that a particular service has been suspended for maintenance);
  • to process and deal with any complaints or enquiries made about or by you;
  • to contact you about a submission you have made to the Services; and/or
  • to understand customer trends and patterns;
  • to carry out our obligations arising from any contracts entered into between you and us.

 

When we may contact you

We may contact you:

  • in relation to the functioning of any service you have signed up for in order to ensure that we can deliver the service to you;
  • where you have opted to receive regular emails from us;
  • in relation to any contribution you have made to the Services;
  • to inform you of the results of a competition you have entered;
  • to notify you about changes to our Services;
  • to invite you to participate in surveys about the Services (participation is always voluntary); and/or
  • for marketing purposes where you have specifically agreed to that contact.
  • We will only ever contact you by email, using the email address that you provide to us.

 

Will we share your personal information with anyone else?

We guarantee that the personal information that we collect from you will never be shared with another organisation for marketing purposes unless you specifically agree to allow it. The permission will be made clear through a tick box on a competition or offer. The sponsor will be clearly named in the text next to the tick box and if the box is not ticked no personal identifiable data will be shared. If you do choose to tick the box the data will only be shared with the sponsor and will only be used by that sponsor for their own marketing purposes.

The only case in which another organisation will have access to your information is to analyse or process it as described under the heading “How We Store and Process Your Information” above. No organisation will be allowed to use your information for its own purposes without your permission.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties in the following circumstances:

  • in response to court orders or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
  • when we believe it is necessary to investigate, prevent or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Layeredonline Ltd, our customers, or others; and in connection with our Terms of Service and other agreements.
  • in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • if Layeredonline Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, to prevent potentially prohibited or illegal activities, or in order to enforce or apply our terms of use or and other agreements, or to protect the rights, property, or safety of Layeredonline Ltd, our customers, or others.

 

Keeping our records accurate

We aim to keep our information about you as accurate as possible, but we depend on you to update your personal information whenever necessary. You can review, change or delete the details you have supplied to us at any time by logging into your account directly or clicking on the change details link on the bottom of every email.

If you have any other query relating to your information, please contact us as set out below.

 

Your rights

You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. We charge £10 for information requests and we will ask you to prove your identity with two 2 pieces of approved photographic identification. We will use reasonable efforts to supply, correct or delete personal information about you on our files. Please address requests and questions about this or any other question about this Privacy Policy to The Information Protection Officer, Layeredonline Ltd, Low Broadwood Hall, Allendale, Northumberland NE47 9AD.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Updates to this privacy policy

We reserve the right from time to time to change or update this Privacy Policy. All changes will be published on the Services. Each change will become effective on publication and you will be deemed to be aware of and bound by it. You should therefore review this Privacy Policy regularly to ensure that you are up-to-date with the current terms of the Privacy Policy.

 

IP addresses, cookies and web beacons

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This information is limited to statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that helps us to improve the Services and to deliver a better and more personalised service. They enable us to:

  • identify who you are and to access your account information;
  • estimate our audience size and patterns;
  • control how often visitors see similar ads; and
  • track preferences and to improve and update the Services.

You may refuse to accept cookies by activating the setting on your Internet browser that allows you to refuse the setting of cookies. You can also delete cookies that have been installed on your hard drive – consult your software manual for further help. However, if you select the refuse setting, or delete cookies, you may be unable to access certain parts of the Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

 

Children’s privacy

This is a general audience website and does not offer services directed to children. Should an individual whom we know to be a child under age 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.

 

External links

If any part of our website links you to other websites, those external websites do not operate under this Privacy Policy. We recommend that you examine the privacy statements posted on the other websites to understand their procedures for collecting, using and disclosing personal information.

 

Security

We have installed security measures to ensure that any personal data entered on the Services is protected against loss, misuse or alteration. However, due to the nature of the Internet, we cannot guarantee the protection of your personal information and we cannot be responsible for any outcomes resulting from a breach of security when the Services are used.

 

Contacting us and cancellation of registration

If you have any questions or comments about this Privacy Policy or would like to cancel your Account, please contact: The Information Protection Officer, Layeredonline Ltd, Low Broadwood Hall, Allendale, Northumberland NE47 9AD.

Alternatively, you may cancel your account at any time yourself.

This Privacy Policy was last updated on 20 February, 2014